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Find Properties Doesn't Work

Why is it that when I click the Find Properties button I see a empty green or gray box?”

This occurs if you are using Internet Explorer 6. This issue is resolved if you upgrade your browser to Internet Explorer 7 or later. Click here to download Internet Explorer 7 for free from the Microsoft website.

If the problem still persists, please make sure you're using the most current version of Java by clicking here.
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I upgraded to Internet Explorer 7 and I'm still having difficulties getting the search screens to work properly.”

In addition to Internet Explorer 7, you need to make sure you are using a current version of Java, click here to check.
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